GrievanceRedressal 

Grievance Redressal Escalation Matrix

Level 1 Escalation:
Customer Support Team
Write to: loans@airpay.co.in or
Contact : 020 69110333 (Monday to Saturday - 9:00 AM to 7:00 PM)
Level 2 Escalation:
Grievance Officer
Name : Rahul Mageri
Email : grievance.officer@airpay.co.in
Level 3 Escalation:
Nodal Grievance Redressal Officer
Name : Sanjeev Singh
Email : nodal.officer@airpay.co.in